1) Create an environment where the customer is always at the center by cultivating strong relationships.
2) Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
3) Create new distributor of AC/PLY/Door/Mattress around the country and visit distributor point time to time.
4) Train and coach sales staff on product knowledge, selling techniques, and customer service.
5) Monitor daily sales activities and provide feedback to ensure that all sales associates are meeting their individual goals.
6) Resolve customer complaints and disputes in a professional manner.
7) Provide technical and product knowledge information to customers, serve as subject matter expert.
8) Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
9) Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.).
10) Responsible for the performance and development of the Sales Executives.
11) Initiates and coordinates development of action plans to penetrate new markets.
12) Develop a network of distributors & dealers of mattress industry and achieve the Sales target assigned to him.
13) Mapping business potential & identifying profitable markets for the company's products.
14) Market Intelligence and Feedback on Competitors activities.
15) Collaborate with other relevant department in order to ensure maximum level of inventory and flawless distribution.
16) Any other task assigned by the management.
